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The Nerve Of Big Companies


Jason Rimbaud

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So I went to a place to buy contacts, I won't tell you the name but it rhymes with BenRafters. After ringing in my 3 month supply of contacts, the lady said pleasantly, please look on the screen and make sure everything is correct, then please press a button to accept the payment. So far, pretty standard practices. But this is when they get sneaky. Because on the screen isn't a list of the items I purchased. Instead, on a white screen, with green boxes, and inside the boxes are bold black letters that says, $5, $10, $15, $20. Across the top is a banner that says something about donating money for something eye related.

But I couldn't see a way out of the screen unless I pressed one of the boxes marked with a donation. So I look at the lady and ask, how do I get off this screen without donating to whichever charity you are shilling for. She smiles and says, just hit the button that says no thank you. I looked at the screen again, and finally I saw it, a white box on a white screen with white lettering that read, no thanks.

How much money do you think they got out of people that just hit a button because they couldn't easily find the no thanks button. I looked at her and said, "this is a great scam you got going on here". And she had the nerve to look at me blankly like I was the asshole that didn't want to donate to eyes for the homeless.

Do you think its right that companies prey on people in scams like these? This isn't the first time that companies purposely hold back information when it comes to your money. She could have said there is a screen that will ask for a donation for seeing eye dogs, but she didn't, she said plainly, please make sure everything is correct and then press a button to accept payment. 

And while I'm here, in California anyway, my local grocery store always ask me if I would purchase a meal for the homeless. If I do, I get a free shopping bag. My answer is, why don't this multi-billion dollar a year company donate meals for the homeless. I can barely afford to purchase my after work beer to help forget that I live in the most expensive city in America and I can't walk down the street without stepping in shit or tripping over a crazy person shooting up heroin on my way to my overpriced condo that has amazing views of the alley and the building over neighbors hanging their undies over their balcony.

 

Jason

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I don't mind donating a little bit once in a while, but usually they just ask, if they ask at all, if they can round up to the next dollar. More often than not, you can tear off a little donation sticker that they ring through the register. I've never been hit up as you were with the RENs Rafter place.

 

That said, I get asked all the time when I LIKE a charity on FB. Do you want to donate $384, $279, $117, or other? None, but I immediately wonder who these people might be who would donate hundreds of dollars! 

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A difficult call. On the one hand their behaviour is outrageous - both the assistant you dealt with, and designing a user interface with a white on white button. On the other hand they're trying to raise money for charity. Hmm. In the UK we have the 'Trading Standards' a governmental authority. They might give them a slap on the wrist and a fine... or not.

I'd write to the CEO, and use social media to embarrass them into putting a clearly visible 'opt out' button on the screen.

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Where's your Halloween Story, Jason? Post it, do! Like James has, in the Flash Fiction forum. Go on... We're waiting....

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I haven't run across any scams like that.  I'd guess most merchants are happy for your business and don't want to give you reasons to take your trade elsewhere.  

I tip well over 15%, but that's because I like a waitress or waiter and the service they provide, not because I feel charitable.  The last contribution I gave was to Wikipedia.  I use that service frequently and think it's only right that people that use a service pay a little.  Sort of like AwesomeDude; people who come here more than once or twice to read stories should pay for the entertainment they're getting.  Fair's fair.

I guess, Jason, you could have told the lady, "Look, I think this is a worthwhile cause, but you seem to be taking delight in my frustration here.  So, tell you what, I'll donate five dollars if you'll do the same.  No reason I should be the only sucker here.  Let's do this: you give me $5 and I'll click the $10 box."

Would have been educational to see her response.

C

 

 

 

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7 hours ago, Camy said:

A difficult call. On the on hand their behaviour is outrageous - both the assistant you dealt with, and designing a user interface with a white on white button. On the other hand they're trying to raise money for charity. Hmm. In the UK we have the 'Trading Standards' a governmental authority. They might give them a slap on the wrist and a fine... or not.

I'd write to the CEO, and use social media to embarrass them into putting a clearly visible 'opt out' button on the screen.

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Where's your Halloween Story, Jason? Post it, do! Like James has, in the Flash Fiction forum. Go on... We're waiting....

Not sure where the story is, I sent it in but I guess it was too late to be included in the Halloween posting. And since I haven't posted a new story in years, I don't know if they will make the next round of story posts and I should just wait my turn, or if it will never be posted. But I'll wait for a few days/weeks, and if nothing happens I'll probably post it in my blog if nothing else.

19 hours ago, Trab said:

I don't mind donating a little bit once in a while, but usually they just ask, if they ask at all, if they can round up to the next dollar. More often than not, you can tear off a little donation sticker that they ring through the register. I've never been hit up as you were with the RENs Rafter place.

 

That said, I get asked all the time when I LIKE a charity on FB. Do you want to donate $384, $279, $117, or other? None, but I immediately wonder who these people might be who would donate hundreds of dollars! 

I'm not usually a charitable person, truthfully, so it always blows my mind when people do. I'm not that good a person I guess.

33 minutes ago, Cole Parker said:

I haven't run across any scams like that.  I'd guess most merchants are happy for your business and don't want to give you reasons to take your trade elsewhere.  

I tip well over 15%, but that's because I like a waitress or waiter and the service they provide, not because I feel charitable.  The last contribution I gave was to Wikipedia.  I use that service frequently and think it's only right that people that use a service pay a little.  Sort of like AwesomeDude; people who come here more than once or twice to read stories should pay for the entertainment they're getting.  Fair's fair.

I guess, Jason, you could have told the lady, "Look, I think this is a worthwhile cause, but you seem to be taking delight in my frustration here.  So, tell you what, I'll donate five dollars if you'll do the same.  No reason I should be the only sucker here.  Let's do this: you give me $5 and I'll click the $10 box."

Would have been educational to see her response.

C

 

 

 

Cole, you are the more creative one between us, saying that to her would never have crossed my mind. I was really pretty disgusted by the sheer nature of that scam that I was almost speechless. Though it bothered me enough that I'm still talking about it two weeks later.

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